Designating October 1 through 7, 1990, as "National Customer Service Week".

Designates October 1 through 7, 1990, as National Customer Service Week.

 
HJ 642 IH
101st CONGRESS
2d Session
H. J. RES. 642
Designating October 1 through 7, 1990, as `National Customer Service Week'.
IN THE HOUSE OF REPRESENTATIVES
August 3, 1990
Mr. HILER introduced the following joint resolution; which was referred to
the Committee on Post Office and Civil Service
JOINT RESOLUTION
Designating October 1 through 7, 1990, as `National Customer Service Week'.
Whereas recognizing the value and importance of the customer drives the
quality of customer service;
Whereas excellent customer service distinguishes those companies that
understand the importance and influence a customer has on success;
Whereas today's high cost of attracting new customers further emphasizes
the need to keep existing customers through effective service;
Whereas excellent customer service contributes to the growth and success of
every company; and
Whereas when customer service is recognized as contributing to a company's
profit, the professional status of customer service continues to increase:
Now, therefore, be it
  Resolved by the Senate and House of Representatives of the United States of
  America in Congress assembled, That October 1 through 7, 1990, is designated
  as `National Customer Service Week', and the President is authorized and
  requested to issue a proclamation calling upon the people of the United
  States to observe the week with appropriate ceremonies and activities.