Be Responsive to all Veterans Expeditiously Act of 2016 or the BRAVE Act of 2016
This bill requires the primary telephone line for any Department of Veterans Affairs facility to include voice mail.
The introductory message of any voice mail shall inform the caller of: (1) the facility's name, (2) the expected response time, and (3) an emergency telephone number.
[Congressional Bills 114th Congress]
[From the U.S. Government Publishing Office]
[H.R. 4477 Introduced in House (IH)]
<DOC>
114th CONGRESS
2d Session
H. R. 4477
To amend title 38, United States Code, to require voice mail for
certain telephone lines paid for by the Secretary of Veterans Affairs,
and for other purposes.
_______________________________________________________________________
IN THE HOUSE OF REPRESENTATIVES
February 4, 2016
Mr. Clawson of Florida (for himself, Mr. Blum, and Mr. Rooney of
Florida) introduced the following bill; which was referred to the
Committee on Veterans' Affairs
_______________________________________________________________________
A BILL
To amend title 38, United States Code, to require voice mail for
certain telephone lines paid for by the Secretary of Veterans Affairs,
and for other purposes.
Be it enacted by the Senate and House of Representatives of the
United States of America in Congress assembled,
SECTION 1. SHORT TITLE.
This Act may be cited as the ``Be Responsive to all Veterans
Expeditiously Act of 2016'' or the ``BRAVE Act of 2016''.
SEC. 2. VOICE MAIL FOR CERTAIN TELEPHONE LINES PAID FOR BY THE
SECRETARY OF VETERANS AFFAIRS.
(a) In General.--Section 705 of title 38, United States Code, is
amended--
(1) in the heading, by striking ``for medical officers and
facility directors'';
(2) by striking ``The Secretary'' and inserting the
following:
``(a) Telephone Service for Medical Officers and Facility
Directors.--The Secretary''; and
(3) by adding at the end the following:
``(b) Voice Mail Required.--(1) The primary telephone line for any
facility of the Department shall include voice mail.
``(2) The introductory message of any voice mail under paragraph
(1) shall inform the caller of--
``(A) the name of the relevant facility;
``(B) when the caller may expect a response; and
``(C) another telephone number to call in case of
emergency.
``(c) Performance Reviews.--In reviewing the performance of any
employee responsible for responding to messages left on voice mail
under subsection (b), the Secretary shall consider the timeliness of
such responses.''.
(b) Clerical Amendment.--The table of sections for chapter 7 of
title 38, United States Code, is amended by striking the item relating
to section 705 and inserting the following:
``705. Telephone service.''.
<all>
Introduced in House
Introduced in House
Referred to the House Committee on Veterans' Affairs.
Referred to the Subcommittee on Health.
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